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Migrant Information
Centre (Eastern Melbourne) (MIC) provides a range of services
for migrants and refugees living in the eastern suburbs of
Melbourne. Our services are available to people living in
the local governmnent areas of Boroondara, Knox, Manningham,
Maroondah, Monash, Whitehorse and Yarra Ranges. Our services
are free and confidential.
We can provide
information and help on issues related to aged
care & disability, employment,
English classes, volunteering,
family support, , housing,
migration and youth
services. The MIC's Customer Service Charter can be downloaded
by clicking
here.
Our services are
designed to assist migrants and refugees to settle in Australia
and to promote equity of access for migrants to all services
provided in the community. If you would like to become a member
of the Migrant Information Centre please contact Sue Herbst
on 92854888 or email sherbst@miceastmelb.com.au.
Contact
Details
The MIC provides
settlement services five days per week at both the Box
Hill Office - 27 Bank Street Box Hill, telephone 9285 4888
and our Croydon Office at 185 Mt Dandenong Road Croydon,
telephone 9020 2969. All other services are provided
through our Box Hill office only.
If you have any
feedback on the services of the MIC please contact Sue Herbst
on 92854888 or email sherbst@miceastmelb.com.au.
New Program to help people
stay living at home - Access & Support
A new free service to help people to stay at home for longer
has started at the MIC. The Access & Support Program
will help people who are older and frail or younger and with
a disability or their carers to access Home and Community
Care Services. The Access & Support Program can especially
help people who are financially disadvantaged, are living
with dementia, are worried about their housing situation,
whose first language is not English, or are from Aboriginal
or Torres Strait Islander background.
The types of services most popular for clients are Council
services such as domestic assistance, delivered meals, personal
care and respite for carers, as well as physiotherapy, occupational
therapy, podiatry and social groups. The Access & Support
Program is for people who live in Boroondara, Knox, Manningham,
Maroondah, Monash, Whitehorse and Yarra Ranges local government
areas. It is a free and confidential service and is supported
by government funding from both the Commonwealth and State
governments through the Home and Community Care program.
If people want to know more about the program, they can telephone
the Access & Support Program directly on 9275
6901. For more information CLICK
HERE
MIC Hannah Kinross Award for Staff
The MIC has established an annual award for staff to be presented
each year in the name of Hannah Kinross. Hannah was a staff
member of the MIC who tragically died in Kokoda in August
2009. Hannah's work at the MIC truly reflected our mission
to:
Build a stronger multicultural community through providing
practical solutions to barriers for accessing services and
service gaps and establishing quality service delivery for
migrants and their families in the Eastern Region of Melbourne
The2011/2012 Hannah Kinross Award was awarded to Tial Hnem.
Staff who nominated Tial cited her committment to ensuring
that her clients had all information required to make informed
decisions, understood their service options and to assisting
her clients to access services. Tial's colleagues also noted
that her work at all times had a focus on delivering practical
services to the people the MIC serves.
Volunteer at the Migrant Information Centre (Eastern Melbourne)
The MIC has volunteer opportunties for people to assist young
refugee students with their homework. There are two homework
support groups, one in the City of Knox and one in the City
of Maroondah. If you would like more information please contact
Lorraine Busuttil at the MIC on 9285 4888 or email llbusuttil@miceastmelb.com.au
There are a number of other volunteer opportunities at the
MIC including assisting refugee community groups to establish
office and office systems, working with refugee clients to
assist them with their studies or to better understand the
labour market and how to apply for jobs as well as assisting
MIC staff with particular projects or general administrative
work. To dowload further information on the volunteer oportunities
please click here.
For further information please contact Mervat Dahdoule on
telephone 9285 4888 or email mdahdoule@miceastmelb.com.au
Donations to
the Migrant Information Centre Settlement Support
Fund
The MIC has established
a trust fund for donations to support the direct assistance
provided to refugees and migrants in necessitous circumstances.
Donations to the fund are tax deductible. For further information
please contact Sue Herbst on 9285 4888 or email sherbst@miceastmelb.com.au.
To make an online
donation please click the icon below. On line donations to
the Settlement Support Fund are made through Our Community
- 100% of donations are used to provide direct assistance
to refugees and migrants.
If you would like to search the MIC's web site please type
your key words inside the google search box below:
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