This section of the MIC website provides cultural
resources which may be useful for service providers to provide
more culturally appropriate and sensitive services to the community.
For translated information about a range of topics please go to
the AGED CARE page on this website.
Topics include: Cultural Planning, Cultural Profiles,
Dementia, Demographics, Disabilty, Eastern Multicultural News,
Language Services, Palliative Care, Planned Activity Groups, Respite,
Translated Aged Care Information, Transport (see below table
- PLEASE
NOTE that the documents will open in a new window. To return to
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CULTURAL PLANNING
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Cultural Planning Framework
& Resource Kit
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Practical suggestions and tools for agencies to assist
with planning for culturally relevant services.
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Cultural Planning Checklist
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Organisations can do a self audit to check if they have
policies and processes in place to welcome and provide
services to clients from culturally diverse backgrounds
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Cultural Planning Template
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A template for organisations to use to develop their
cultural plans
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Tips on Cultural Planning
help sheet
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A list of cultural planning tips for organisations taken
from the Cultural Planning Tool Action Plan Report 2008-2010
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CULTURAL PROFILES
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Calendar of Cultural &
Religious Dates for Celebration
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A list of importants dates in 2011
for Multicultural Victoria.
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**UPDATED**
Cultural Profiles (updated
from 2004 below)
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The
MIC is updating cultural profiles from the 2004 Home and
Personal Care Kit to assist aged care workers in providing
culturally sensitive care and effective communication for
their CALD clients. For updated versions click on these
options. Older versions are available in the document below.
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Department of Immigration and Citizenship
Country Profiles and Rankings
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Country Profiles provide statistical information on the
10 countries providing the most permanent migrants to Australia.
Country Rankings show the different types of migrants coming
to Australia from those top 10 source countries.
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Country
Profiles
Country
Rankings
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Home and Personal Care Kit
2004
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Cultural
and Religious Profiles to assist home and personal care
workers in providing culturally sensitive care and effective
communication (including cultural & religion fact sheets).
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Home and Personal Care Services
Guide 2004
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A
practical Guide to delivering culturally appropriate home
and personal care services to CALD clients. Strategies to
promote these services to CALD communities and the recruitment
of CALD workers are detailed.
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South Eastern Region Migrant Resource
Centre
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Provides a range of cultural profiles for
specific ethnic communities and other useful information
and links
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link
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Victorian Multicultural Commission
Community Fact Sheets
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A number of facts-sheets are available.
These provide a snapshot of some of Victoria's culturally
and linguistically diverse communities.
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Please click here
to link to the Victorian Office of Multicultural Affairs
website and then click "Publication".
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Victorian Transcultural Psychiatry
Unit
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Provides links to a range of community
profiles from a number of sources.
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DEMENTIA
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"Dementia and Culture"
Information Sheet
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The information sheet provides practical suggestions
on how to incorporate cultural factors when planning services
for people with dementia from CALD backgrounds.
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DEMOGRAPHICS
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Latest demographics for EMR
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See "Research & Publication" section of
the MIC website for Demographics of the Eastern Region.
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DISABILITY
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Consultations
on Disability Services for CALD communities
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Consultations on understanding disability services with
CALD communities were initiated to provide opportunities
for services providers to make contact with the communities
directly and to obtain feedback from the communities to
begin a process to understand their needs.
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RIDE CALD Disability
Respite Project
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Project conducted in 2008 by Yooralla RIDE to identify
best practice models and tools for services to work with
CALD communities and to strengthen and resource disability
respite services in the Eastern Region.
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EASTERN MULTICULTURAL
NEWS
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Eastern Multicultural News
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This newsletter facilitates information sharing between
agencies on new programs and project initiatives for culturally
and linguistically diverse communities. Refer to"Research
& Publication - Eastern Multicultural News" of
this website.
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LANGUAGE SERVICES
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Countries & Languages
Spoken
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Useful
general information regarding countries and the major
languages/dialects spoken in those countries.
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DHS funded interpreters information
- HACC
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The Department of Human Services (DHS) currently fund
the ONCALL Interpreters and Translators Agency for HACC
funded agencies.
Tel: 9867 3788 to provide a specified annual volume of
"fee-free" language services to approved organisations.
For more details and application procedures, please visit
DHS Language Services website.
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"Interpreter available
upon request" in Different Languages
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Translations of "Interpreter
available upon request" in a number of languages.
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"Welcome" in Different
Languages
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Translations of "Welcome"
in a number of languages.
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Using Interpreters and translators
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Policy For the Use of Interpreters
Working with Interpreters
Guidelines for the Use of Auslan
Interpreters
Speaker Notes
Preparing Text for Translation
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PALLIATIVE CARE
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Palliative Care for Culturally
and Linguistically Diverse Communities
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Resource for palliative care workers
with culturally specific information about Cambodian,
Chinese, Indian, Iranian, Sri Lankan and Vietnamese communities
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PLANNED ACTIVITY
GROUP
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Planned Activity Group Cultural Model Pilot Evaluation
Report
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The report evaluated the planned activity group cultural
model. The PAG Cultural Model aims to develop, implement
and evaluate an alternative option for the planning and
delivery of PAG for people from CALD backgrounds. The
pilot agencies included East Burwood Centre, Centre for
Philippine Concerns, City of Whitehorse and Cambodian
Community Welfare Centre.
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RESPITE
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Meeting Needs: Perception
on Respite
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A
summary document of key findings from the CALD Respite Information
Project. This report outlines findings from consultations
with respite service providers in the EMR, and with three
target community groups: Chinese, Indian and Sri Lankan,
in order to better understand the community perceptions
of respite care.
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TRANSLATED INFORMATION
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Translated Aged Care Information
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A range of information about aged care services is available
in English and other languages. This information is targeted
at service users. Please go to the Aged Care page of this
website.
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TRANSPORT
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Transport Resource Kit for
HACC organisations & CALD communities
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A
practical Guide to provide information about transport options
exist in the Eastern Metropolitan Region for HACC consumers.
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OTHER LINKS
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Download list of other useful links for cultural resources
and information from other organisations.
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