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AGED CARE & DISABILITY SERVICES
Information for community members/clients /consumers

MIC TRANSLATED INFORMATION AND RESOURCES:

BOOKLET FOR CARERS *UPDATED*

Recent updates have been made to the Carers Information Booklet. The booklet describes help available for carers and how to access services.

English, Arabic, Chinese, Greek, Korean,
Persian
,
Vietnamese

BOOKLET FOR CARERS

As part of the Community Partners Program, an information booklet about carer support services in a range of languages has been developed. The booklet describes help available for carers and how to access services.

Bosnian, Croatian, Hindi, Hungarian
Italian
, Karen,
Laotian , Macedonian , Maltese, Polish, Punjabi , Russian,
Serbian
, Sinhalese, Tamil
RESPITE INFORMATION SHEETS Respite information sheets have been developed as part of the MIC's Community Partners Program.

English, Arabic, Bosnian,
Cambodian
, Chinese, Croatian,
Hungarian, Indonesian , Japanese , Korean , Laotian , Macedonian , Maltese, Persian , Polish , Russian , Serbian , Sinhalese , Tamil, Vietnamese

OTHER TRANSLATED INFORMATION AND RESOURCES:

BETTER HEALTH CHANNEL

For a range of information sheets and links about common health issues, conditions and treatments, healthy living and healthy relationships

link

CANCER COUNCIL VICTORIA

Translated information on cancer, prevention, support and research to reduce the impact of cancer in culturally diverse communities

For the cost of a local call (except from mobiles), you can talk confidentially to a Cancer Council nurse with the help of an interpreter on 131 450. Simply ask the interpreter to contact Cancer Council Victoria on 13 11 20.

The multilingual appointment card has been developed by Cancer Council Victoria to help culturally and linguistically diverse Australians more easily access healthcare appointments. The card is printable and information is kept confidential

link

link

CONTINENCE INFORMATION Information on continence in other languages

DEMENTIA

Alzheimers Australia Vic information in other languages

link

THE GLOBAL VOICE ON DEMENTIA

Find information from around the world on Alzheimer's disease and other forms of dementia in a range of languages

link

DEPRESSION & ANXIETY INFORMATION

Information on depression and anxiety in a range of languages.

Use the online search engine to find information on specific topics and for different age groups

DIABETES MULTILINGUAL INFORMATION

Diabetes Victoria Multilingual Infoline is 1300 801 164 and connects callers with the help of an interpreter (in over 170 different languages) to services and information on diabetes prevention, support and management. This service is free.

We also produce a range of printed material in various languages listed below.

DISABILITY COMPLAINTS CALD BROCHURES

The Disability Services Commissioner can respond to complaints about Victorian disability services including disability services provided by the Department of Human Services.

The "It's OK to complain" brochure has been translated into community languages providing translated information about how to make complaints to the Disability Services Commissioner

DISABILITY RESOURCES

Range of information for people with disabilities or workers

DISABILITY INFORMATION FROM CENTRELINK Options and services for Disability Support Pension customers of Centrelink.
DISABILITY INDIVIDUAL SUPPORT PACKAGE INFORMATION Information about Individual Support Packages (ISP) in easy read format translated into 16 languages
DISPUTE RESOLUTION Translated information about resolving disputes
ELDER ABUSE INFORMATION

What is Elder Abuse? Information Sheet

 

Link to fact sheets about elder abuse prevention

EMERGENCY DEPARTMENT FACT SHEETS

Emergency department factsheets provide condition specific health and medical information for people attending the emergency department.

They are designed to assist communication between emergency department clinicians and patients and/or carers.

link

HEALTH CARE RIGHTS

Australian Charter of Healthcare Rights in 17 languages. Also available in audio and braille and an easy English version.

link

HEALTH INFORMATION

Multicultural Health NSW has a range of translated information on various topics of interest for all ages

link

HEALTH TRANSLATIONS

For a range of translated health information. The directory serves as a web portal providing direct links to translated health resources in Victoria, other states and Federal Government resources

link

HEATWAVE INFORMATION Information about looking after yourself and others during a heatwave in various languages
HOME AND COMMUNITY CARE (HACC) INFORMATION Information about the Home and Community Care program in a range of languages
HACC PRIVACY BROCHURE HACC privacy brochure in range of languages
HUMAN SERVICESInformation in various languages about our Australian Government payments and services

INTERPRETER FACT SHEETS

Eastern Health has released interpreter fact sheets in 21 languages that can be given to clients as well as generic statements about access to interpreters that can be incorporated into service provider brochures.

link

LEGAL CAPACITY TO MAKE DECISIONS Factsheets to assist people to understand the capacity assessment

LIFE IN AUSTRALIA

Links to range of information for migrants and refugees about living and settling in Australia

link

MEDICARE HEALTH INFORMATION Includes translated information about Medicare, Pharmaceutical Benefits Scheme, Immunisation and Organ Donation
MEDICINE INFORMATION

Medicine information brochure for consumers.

Medicine list to help keep track of medicines.

MENTAL HEALTH INFORMATION

Outlines a number of ways that you can seek advice, information and referral for general and mental health issues in Victoria.

link

MENTAL HEALTH FACT SHEETS

Translations of range of fact sheets regarding mental health in a number of languages - Transcultural Mental Health Centre, Mental Health in Multicultural Australia, Sane and Headspace

link

link MHiMA

link SANE

link HEADSPACE

MY AGED CARE

The My Aged Care website has been established by the Australian Government to help consumers navigate the aged care system. The government aims for this website to be a first port-of-call for all older pepole looking for aged care information online. You can find information about the services you need and what you need to do to receive them. My Aged Care can also be contacted on their telephone service 1800 200 422.

Translated resources on a range of aged care topics are available on this website

NURSE ON CALL

Brochures about nurse on call service in more than 20 languages

link

PALLIATIVE CARE INFORMATION

Translated information "About Us" booklet developed in partnership with Eastern Palliative Care.

 

Multilingual resources about palliative care from palliative care Australia

PALLIATIVE CARE SHORT VIDEOS Short videos in English, Greek, Italian and Cantonese can be watched online to highlight issues for patients and families living with life-limiting illness
PARKINSON'S DISEASE Information in other languages about Parkinson's Disease
PERSONAL ALERT VICTORIA Personal Alert Victoria provides a 24 hour monitoring service for eligible clients. Information is available in 13 languages including access and eligibility for the service.
STROKE INFORMATION

Information about stroke in English, Arabic, Chinese, Vietnamese, Turkish, Macedonian and Greek. Includes what is a stroke, TIA, prevention, assessment, treatment and recovery.

WOMEN'S HEALTH

Link to Multicultural Centre for Women's Health and a range of translated information regarding women's health issues

link

OTHER LINKS:

Commonwealth Department of Social Services Direct links to news and updates relating to aged care currently available on this website.

Ethnic Communities Council of Victoria

Ethnic Communities’ Council of Victoria (eccv) was established in 1974 as a small voluntary community based organisation and has grown to become the state-wide, peak advocacy body representing ethnic and multicultural communities in Victoria.

link

Community Health Services

Each local government area has a community health services that provide services such as medical, dental and allied health services.

Boroondara - Inner East CHS
Knox - Knox CHS
Manningham - Manningham CHS
Maroondah- EACH
Monash - Monashlink
Yarra Ranges - Inspiro CHS
Whitehorse - Carrington Health CHS

Infoxchange Service Seeker

Links to InfoxChange data base to find services

Human Services Directory

Links to data base to find specific human services in Victoria

link

Local Government All local councils provide a range of services for older people and people with a disability. Click on your council to find out more information about their aged care and disability services. Look for Aged Care, Health and Community Services or Aged and Disability Services.

Boroondara
Manningham
Maroondah
Monash
Knox
Whitehorse
Yarra Ranges

Seniors Online Victoria An online community filled with useful information for older people in Victoria, including seniors card, events, awards and news.
Victorian Department of Health Information about aged care services funded by the Department.

link

Victorian Department of Human Services Information about disability services funded by the Department.
     

Resources for service providers and workers

For a range of resources and information to support your work with culturally and linguistically diverse communities click here

Last Updated Tuesday, June 30, 2015 [top of page