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AGED CARE & DISABILITY SERVICES
Information for community members/clients /consumers

MIC TRANSLATED INFORMATION AND RESOURCES:

BOOKLET FOR CARERS

As part of the Community Partners Program, an information booklet about carer support services in a range of languages has been developed. The booklet describes help available for carers and how to access services.

English,
Arabic
,
Bosnian
,
Chinese
, Croatian,
Greek
,
Hindi
, Hungarian
Italian
,
Karen , Korean,
Laotian
Macedonian
, Maltese,
Persian
, Polish, Punjabi Russian,
Serbian
, Sinhalese,
Tamil
,
Vietnamese
RESPITE INFORMATION SHEETS Respite information sheets have been developed as part of the MIC's Community Partners Program.

English,
Arabic
,
Bosnian
,

Cambodian
, Chinese, Croatian,
Hungarian,
Indonesian ,
Japanese
,
Korean

Laotian
,
Macedonian
, Maltese,
Persian
, Polish ,
Russian
,
Serbian
, Sinhalese ,
Tamil
,
Vietnamese

OTHER TRANSLATED INFORMATION AND RESOURCES:

ACTIVE AGEING NETWORK

The Network provides information and resources to health and fitness practitioners and assists older adults to find programs to suit their needs.

link

BETTER HEALTH CHANNEL

For a range of information sheets and links about common health issues, conditions and treatments, healthy living and healthy relationships

link

CONTINENCE INFORMATION Information on continence in other languages

DEMENTIA

Alzheimers Australia Vic information in other languages

link

DEPRESSION & ANXIETY INFORMATION Information on depression and anxiety in range of languages

DIABETES MULTILINGUAL INFORMATION

Diabetes Victoria new Multilingual Infoline is 1300 801 164 and connects callers with the help of an interpreter (in over 170 different languages) to services and information on diabetes prevention, support and management. This service is free.

We also produce a range of printed material in various anguages listed below.

link

DISABILITY COMPLAINTS CALD BROCHURES "It's O.K. to complain" brochures providing translated information about complaints to the Disability Services Commissioner
DISABILITY RESOURCES

Range of information for people with disabilities or workers

DISABILITY INFORMATION FROM CENTRELINK Options and services for Disability Support Pension customers of Centrelink.
DISABILITY INDIVIDUAL SUPPORT PACKAGE INFORMATION Information about Individual Support Packages (ISP) in easy read format translated into 16 languages
DISPUTE RESOLUTION Translated information about resolving disputes
ELDER ABUSE INFORMATION

What is Elder Abuse? Information Sheet

 

Link to fact sheets about elder abuse prevention

EMERGENCY DEPARTMENT FACT SHEETS

Emergency department factsheets provide condition specific health and medical information for people attending the emergency department.

They are designed to assist communication between emergency department clinicians and patients and/or carers.

link

HEALTH CARE RIGHTS

Australian Charter of Healthcare Rights in 25 languages. Also available in audio and braille and an easy English version.

link

HEALTH INFORMATION

Multicultural Health NSW has a range of translated information on various topics of interest for all ages

link

HEATWAVE INFORMATION Information about looking after yourself people during heatwave
HOME AND COMMUNITY CARE (HACC) INFORMATION Information about the Home and Community Care program in a range of languages
HACC PRIVACY BROCHURE HACC privacy brochure in range of languages.

INTERPRETER FACT SHEETS

Eastern Health has released interpreter fact sheets in 21 languages that can be given to clients as well as generic statements about access to interpreters that can be incorporated into service provider brochures.

link

LANGUAGE

My Language website aims to provide a hub where public libraries and CALD communities can actively share information resources and programs to support culturally and linguistically diverse communities.

link

LEGAL CAPACITY TO MAKE DECISIONS Factsheets to assist people to understand the capacity assessment

LIVING IN AUSTRALIA

Links to range of information for migrants and refugees about living and settling in Australia

link

MEDICARE HEALTH INFORMATION Includes translated information about Medicare, Pharmaceutical Benefits Scheme, Immunisation and Organ Donation
MEDICINE INFORMATION

Medicine information brochure for consumers.

Medicine list to help keep track of medicines.

MENTAL HEALTH INFORMATION

Outlines a number of ways that you can seek advice, information and referral for general and mental health issues in Victoria.

link

MENTAL HEALTH FACT SHEETS

Translations of range of fact sheets regarding mental health in a number of languages - Multicultural Mental Health Australia, Sane and Headspace

link MHA

link

link SANE

link HEADSPACE

MULTILINGUAL INFORMATION ABOUT AGED CARE Multilingual translations of Ageing and Aged Care Division publications into 17 community languages.

NURSE ON CALL

Brochures about nurse on call service in more than 20 languages

link

OPTIONS IN AGED CARE

Centre for Cultural Diversity in Ageing

Outlines all government-subsidised aged care services. Information on community care, respite care and residential care. Available in English, Arabic, Chinese, Croatian, Dutch, German, Greek, Hungarian, Italian, Macedonian, Maltese, Polish, Porgtuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukranian and Vietnamese.

PALLIATIVE CARE INFORMATION

Translated information "About Us" booklet developed in partnership with Eastern Palliative Care.

 

Multilingual resources about palliative care from palliative care Australia

PALLIATIVE CARE SHORT VIDEOS Short videos in English, Greek, Italian and Cantonese can be watched online to highlight issues for patients and families living with life-limiting illness
PARKINSON'S DISEASE Information in other languages about Parkinson's Disease
PERSONAL ALERT VICTORIA Personal Alert Victoria provides a 24 hour monitoring service for eligible clients. Information is available in 13 languages including access and eligibility for the service.
PHARMACY SERVICES WITH FREE INTERPRETING List of pharmacies across Australia that are currently registered for free telephone interpreting services
RESIDENTIAL CARE INFORMATION This booklet provides information about residential care for older people. This guide also lists ethno-specific community organisations and facilities catering for culturally and linguistically diverse people. Available in Arabic, Chinese, Croatian, English, Greek, Italian, Macedonian, Russian, Spanish, Turkish and Vietnamese.

SENIORS ONLINE

Victorian Government website for older pepole that aims to be a first port-of-call for victorian seniors looking for information online.

link

STROKE INFORMATION

Information about stroke in English, Arabic, Chinese, Vietnamese, Turkish, Macedonian and Greek. Includes what is a stroke, TIA, prevention, assessment, treatment and recovery.

WOMEN'S HEALTH

Link to Multicultural Centre for Women's Health and a range of translated information regarding women's health issues

link

OTHER LINKS:

     
Commonwealth Department of Health and Ageing Direct links to news and updates relating to aged care currently available on this website.
Commonwealth Department of Families, Housing, Community Services and Indigenous Affairs Provides news, information and updates for people living with a disability or seniors.

Ethnic Communities Council of Victoria

Ethnic Communities’ Council of Victoria (eccv) was established in 1974 as a small voluntary community based organisation and has grown to become the state-wide, peak advocacy body representing ethnic and multicultural communities in Victoria.

link

Community Health Services

Each local government area has a community health services that provide services such as medical, dental and allied health services.

Boroondara - Inner East CHS
Knox - Knox CHS
Manningham - Manningham CHS
Maroondah- EACH
Monash - Monashlink
Yarra Ranges - Ranges CHS
Yarra Ranges - Yarra Valley CHS
Whitehorse - Whitehorse CHS

Infoxchange Service Seeker

Links to InfoxChange data base to find services

Human Services Directory

Links to data base to find specific human services in Victoria

link

Local Government All local councils provide a range of services for older people and people with a disability. Click on your council to find out more information about their aged care and disability services. Look for Aged Care, Health and Community Services or Aged and Disability Services.

Boroondara
Manningham
Maroondah
Monash
Knox
Whitehorse
Yarra Ranges

Office of Senior Victorians The website has information about positive ageing, "Go for you Life", Victorian Seniors Festival, Seniors Card Program and Elder Abuse.
Victorian Department of Health Information about aged care services funded by the Department.

Aged Care

Victorian Department of Human Services Information about disability services funded by the Department.
     

Resources for service providers and workers

For a range of resources and information to support your work with culturally and linguistically diverse communities click here

 

 

 

 

 

 

 

 

 

 
Last Updated Tuesday, February 18, 2014 [top of page